Vellum theme docs

Support

If something in the theme isn't working the way this documentation describes, get in touch.

Response time

Within 2 business days

Before you contact us

Check the sections reference — most "how do I change X" questions are a setting, not a bug.
If it's a rendering issue, note the page URL, the section/block involved, and a screenshot if possible — it speeds up diagnosis a lot.

Theme functionality and setup questions. For Shopify platform questions unrelated to this theme (billing, domains, apps), use Shopify's own support.